Refund Policy:
Thank you for shopping at Iranian-Souvenirs. We want to ensure that you are completely satisfied with your purchase. If you are not entirely satisfied with your purchase, we’re here to help.
Returns:
You have 7 days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Refunds:
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Shipping:
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us:
If you have any questions on how to return your item to us, contact us at :
contact email : info@iranian-souvenirs.com
phone number ( for WhatsApp & Telegram) : +98 93364444689
Exceptions:
Please note that certain items are non-returnable and non-refundable, including Foodstuffs.
Damaged Items:
If you receive a damaged item, please contact us immediately to arrange for a replacement or refund.
Final Sale Items:
Items marked as “Final Sale” cannot be returned or exchanged.
Policy Changes:
We reserve the right to modify this Refund Policy at our discretion. Any changes will be effective immediately upon posting the revised policy on the website.
By making a purchase on our website, you agree to this Refund Policy.
If you have any further questions or concerns, please do not hesitate to contact us.
Thank you for shopping with us!
Iranian-Souvenirs Team